INC-001 · High latency detected
Sales Assistant · Open · Started 14:30
Incident timeline
- Latency threshold exceeded — P95 crossed 3s limit
- Incident auto-created by monitoring
- Alert sent to #ops-alerts Slack channel
- On-call engineer acknowledged incident
- Root cause identified: Salesforce CRM API degraded
- Circuit breaker enabled on CRM
- P95 improving — 5.1s → 3.8s
Incident context
Agent: Sales Assistant
Severity: High
Root cause
Salesforce CRM API degraded
Recommended action
Keep circuit breaker enabled and fail over reads to the cached CRM snapshot until the provider recovers.
Interactive demo · sample data · no live execution